Patients & Families FAQs
- Reviewed by Dr. Raj Pratihar, AuD, MHA, MBA · Last Updated: April 2026
General Questions
1.What does an audiologist do?
An audiologist is a healthcare professional who evaluates, diagnoses, and manages hearing and balance conditions. Audiologists also help patients improve communication and listening function in daily life.
2. Do I need a referral to be seen?
In most cases, a referral is not required. However, some insurance plans may require one. It is best to check with your insurance provider.
3.How long is an appointment?
Most comprehensive hearing evaluations take approximately 60 minutes. Follow-up visits may be shorter depending on the purpose of the visit.
Hearing Evaluation
1.What happens during a hearing test?
A hearing evaluation typically includes a discussion of hearing concerns, examination of the ears, hearing sensitivity testing, and speech understanding measures. Results are reviewed and explained at the end of the visit.
2. Is the hearing test painful?
No. Hearing tests are non-invasive and painless.
3. How should I prepare for my appointment?
Bring a list of medications, previous hearing test results if available, and your insurance information. You may also find it helpful to note specific listening concerns or situations where hearing is difficult.
Hearing Loss
1.How do I know if I have hearing loss?
Common signs include difficulty understanding speech in noise, asking others to repeat themselves, turning up volume, or feeling tired after conversations.
2.Is hearing loss a normal part of aging?
Age-related hearing changes are common, but hearing loss is not something you have to “just live with.” Evaluation and appropriate care can help support communication and quality of life.
3.Does hearing loss affect the brain?
Hearing loss increases listening effort, which can affect attention, memory for spoken information, and mental fatigue during communication.
Hearing Devices & Management
1.Do I need hearing aids if I have hearing loss?
Not everyone with hearing loss requires hearing aids. Recommendations depend on the type and degree of hearing loss, listening needs, and personal goals.
2.How long does it take to adjust to hearing devices?
Adjustment varies by individual. Many people adapt over several weeks with consistent use and follow-up care.
Tinnitus
1.What is tinnitus?
Tinnitus is the perception of sound, such as ringing or buzzing, when no external sound is present. It is a symptom, not a disease.
2.Can tinnitus be treated?
There is no single cure, but evidence-based strategies can reduce how noticeable or bothersome tinnitus feels in daily life.
Insurance & Scheduling
1.Do you accept insurance?
Insurance coverage varies by plan and service. Our team can help review benefits and answer questions before your visit.
2.What if I need to reschedule?
Appointments can be rescheduled with advance notice. Please contact the clinic as soon as possible if your plans change.
Care Philosophy
1.What makes AUDICOG different?
At AUDICOG Hearing & Brain Health Institute, care focuses not only on hearing levels, but also on how hearing affects listening effort, communication, and daily brain function. Evaluations and recommendations are individualized and evidence-based.
2.Can family members attend the appointment?
Yes. Family involvement is encouraged, especially when communication concerns affect daily interactions.
When to Contact the Clinic Promptly
You should contact the clinic promptly if you experience:
When to Seek a Tinnitus Evaluation
- Sudden hearing loss .
- Sudden or one-sided tinnitus .
- Hearing changes with dizziness .
- Ear pain or drainage .
